Shipping Policy

This Shipping Policy governs all order processing, packaging, delivery, and logistics terms for purchases made on our website. The purpose of this policy is to provide clear, standardized, and transparent logistics service rules for all customers, ensuring consistent service standards and reliable delivery experiences for every order. By placing an order on our website, you acknowledge that you have fully read, understood, and accepted all terms stated in this Shipping Policy.

1. Order Processing & Preparation

Once your order is successfully submitted and payment is confirmed, our team will begin standard order processing procedures. All orders undergo systematic verification, product inspection, professional packaging, and outbound arrangement in sequence. We maintain a standardized processing workflow to ensure every item is carefully checked before dispatch, avoiding defective products, incorrect items, or packaging damage during delivery.
Standard order processing and preparation time takes 1 to 3 working days. This processing period covers internal order confirmation, quality inspection, warehouse arrangement, and logistics handover procedures. Orders submitted during routine business hours will enter the processing queue immediately. All preparation arrangements follow unified operational standards to guarantee product integrity and delivery accuracy.

2. Delivery Time Frame

After official shipment, all parcels will be delivered within a standard delivery period of 6 to 12 working days globally. The overall delivery timeline is an estimated reference range and may fluctuate moderately due to objective factors beyond our control, including regional logistics arrangements, customs clearance procedures, local transportation scheduling, and routine operational adjustments from logistics carriers.
We cooperate with stable and qualified international logistics service providers to ensure safe, formal, and trackable cross-border transportation. Every parcel is arranged with complete logistics procedures to guarantee orderly transit and reliable delivery progress. We always strive to complete delivery within the estimated time frame and maintain stable logistics efficiency for all customer orders.

3. Customs & Related Charges

We take full responsibility for all customs procedures and all related costs incurred during international transportation. All tariffs, customs clearance fees, cross-border handling charges, and any additional logistics-related expenses generated during parcel transit are fully covered by our side. Customers will not be required to undertake any extra fees or miscellaneous charges during customs clearance and final delivery process.
All customs declaration procedures are completed in strict accordance with international cross-border trade standards and local regulatory requirements. We ensure all declaration information is true, accurate, and compliant, so as to guarantee smooth customs clearance and avoid delivery obstacles for customer orders.

4. Logistics Tracking & Order Status

Once your order is dispatched, you will obtain accessible logistics tracking information to monitor the real-time transit status of your parcel. The entire logistics process is formal and traceable, allowing customers to clearly understand the latest progress of order transportation, customs clearance, and local distribution.
If you encounter abnormal logistics status, delayed updates, or any delivery-related questions during the transportation process, you can submit inquiries through the website’s Contact Us page. Our team will promptly check the order status, follow up on logistics progress, and provide professional replies and solutions.

5. Delivery Address Responsibility

Customers are solely responsible for providing accurate, complete, and valid shipping information during order placement, including detailed recipient name, contact method, and precise delivery address. Incorrect address information, incomplete details, or invalid contact information may lead to delivery failure, parcel return, or logistics delay.
We will strictly deliver parcels according to the shipping address submitted by customer orders. We will not take responsibility for delivery abnormalities caused by manually filled incorrect information. If you need to adjust shipping information before order shipment, please contact our customer service team in a timely manner through official channels.

6. Parcel Safety & Protection

We adopt professional packaging materials and standardized packaging processes for all products to effectively protect items from extrusion, collision, and damage during long-distance cross-border transportation. Before shipment, each product will be inspected repeatedly to ensure intact appearance, complete accessories, and qualified quality.
In the event of abnormal situations such as parcel damage, item missing, or delivery exceptions caused by logistics transportation, please contact our support team in a timely manner. We will verify the situation as soon as possible and provide compliant after-sales solutions to protect your legitimate shopping rights and interests.

7. Policy Update Rules

We reserve the right to adjust and optimize the content of this Shipping Policy according to service iteration, operational standard updates, and cross-border logistics rule adjustments. The latest policy content will be displayed on the official website in real time. Continued browsing and ordering on the website after policy updates constitutes recognition and acceptance of the latest terms.